International Trade Fair for Commercial Vehicles and Technologies
May 28–31, 2024 |Crocus Expo, Moscow
COMvex TALKS
COMvex Talks 2024
Pavilion 3, Hall 15,
stand 15-201
SCHEDULE
Tuesday, May 28
11:00 – 17:00
Conference: "Trucking. How to protect your business"
Organising partner: GRUZAUTOTRANS
Session 1: Weight control (APVGK), system shortcomings and solutions.
Session 2: Factors influencing transportation safety.
Wednesday, May 29
10:30 – 17:00
ComAuto
Organising partner: AUTOSTAT
- Residual value of trucks.
- After-sales service.
- Support programs.
- Financial support.
- Parks.
- Manufacturers' session.
Thursday, May 30
Friday, May 31
10:30 - 12:30
How can you work with a customer loyalty in commercial transport and why should you do it?
Organising partner: AutoBoss
Main problem zones:
- The market of commercial vehicle models has changed
- Customer loyalty is now one of the main elements of a successful business
- The cost of service has changed and it is necessary to convey the value to the
customer, and not just sell right here, right now
Theses:
- Where and why do you lose customers in the service?
- How can you change business processes to keep more customers?
- Tools and solutions to increase customer loyalty? (automation of service processes)
- The market of commercial vehicle models has changed
- Customer loyalty is now one of the main elements of a successful business
- The cost of service has changed and it is necessary to convey the value to the
customer, and not just sell right here, right now
Theses:
- Where and why do you lose customers in the service?
- How can you change business processes to keep more customers?
- Tools and solutions to increase customer loyalty? (automation of service processes)
Participation
Organisers contacts
- info@comvex.ru
- +7 495 120 37 87
- 125504, Moscow, Dmitrovskoe sh., 71B, BC 7One, entrance B, 6th floor, office 605, post office box 11